At Swasi Naturo Cure Hospital, we are committed to ensuring that your products reach you in the best possible condition, with prompt and secure delivery. To achieve this, we have partnered with trusted and reputed logistics providers across India. We use high-quality packaging materials sourced from reliable vendors to guarantee that your order arrives safely and undamaged.

How does the delivery process work?

Once you place an order on our website, it is promptly processed and subjected to a strict quality check. After approval, the products are carefully packed and handed over to our third party logistic partners for swift delivery to your shipping address.

If the courier is unable to reach you due to any reason (such as unavailability or incorrect address), our logistics partner will contact you to coordinate a suitable time or alternative arrangements.

We strive to ship all products in your order together; however, due to logistics or product availability, they may sometimes be shipped separately. All shipments will include an invoice and any applicable free gifts as per the offer.

How are the products packaged?

Every product is packed using bubble wrap for protection. Fragile items such as glass containers receive additional layers of secure packaging. After quality wrapping, products are packed in sturdy cardboard boxes and dispatched via our courier partners. Swasi Naturo Cure Hospital takes full responsibility for any damage occurring in transit.

Where does Swasi Healthcare ship?

We currently ship across India, covering most serviceable pin codes. You can verify delivery availability to your location by entering your pin code during checkout or on the product page. Please note that service coverage may occasionally change based on our logistics partner updates.

Can I track my order?

Absolutely. Once your order is dispatched, you will receive a tracking ID and courier details via email or SMS. You can use this information to monitor your shipment’s status. If you’re a registered customer, you can also log in to your account on our website and view your order status under “My Orders”.

How long will it take for my order to arrive?

Orders are typically processed and shipped within 24 hours. Delivery timelines usually range from 2 to 7 working days, depending on your location. While we aim to meet our estimated delivery times, occasional delays may occur due to unforeseen circumstances such as weather, public holidays, or logistical constraints.

Swasi Naturo Cure Hospital is not liable for delays caused by third-party logistics providers but will actively assist you in tracking and resolving any issues.

What time will my order be delivered?

Our logistics partners may contact you before delivering the package. Please ensure that the provided contact number is active and reachable. If three delivery attempts fail, the order may be returned to our warehouse.

Delivery Issues

If you’re unavailable during the first delivery attempt, the courier will make two additional attempts. For rescheduling or further assistance, please contact our customer support. If delivery fails after three attempts, the package will be returned to Swasi Naturo Cure Hospital.

Policy Updates

We may revise our Shipping Policy occasionally to reflect operational or regulatory changes. All updates will be published on this page and will take immediate effect. We recommend reviewing this page periodically to stay informed.

Contact Us

If you experience any issues related to shipping, packaging, or delivery, we are here to help. Please reach out to our support team at:

Contact Us
Swasi Naturo Cure Hospital
Email: swasimanager@gmail.com